Refund policy
Return & Refund Policy – Wonder Bliss
At Wonder Bliss, we aim to make your shopping experience smooth, transparent, and satisfying. We understand that online shopping can sometimes bring uncertainty — especially with sizing or preferences. That’s why we’ve created a simple and fair return policy to ensure your confidence with every purchase.
🔁 Return & Refund
📅 Return Period
You have 14 days from the date of delivery to report any issue and initiate a return or refund request — for any reason (e.g., item doesn’t fit, you changed your mind, received the wrong item, etc.).
📩 How to Return
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Contact our customer service at info@wonderbliss.com within 14 days of delivery.
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Provide clear photos of the product received.
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Wait for return instructions — please do not send the item to the address on the package or website, as that is not our return location.
Once we receive and inspect your return, we’ll issue a refund within 10 business days to your original payment method.
🎯 Eligible Products
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All items are eligible for return, regardless of reason.
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Returns are accepted for any reason, including size, color, or personal preference.
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Items must be returned in their original condition — unworn, unwashed, and with tags intact.
🧵 Made-to-Order Products
Even though our products are made-to-order, we still accept returns within the 14-day window.
Please double-check your order details before checkout to avoid any inconvenience.
🛠 Sizing & Fit Issues
Our garments are designed with extra seam allowance for easy alterations.
If your item differs by more than 1 inch from the ordered measurements, we may offer a partial refund to cover local tailoring costs (with proof of receipt from your tailor).
🎨 Color Variations
Slight color variations due to monitor or screen settings are normal.
However, if the color significantly differs from what you ordered, you are eligible for a return or refund.
❌ Final Sale Items
Some items may be marked as Final Sale — these are non-returnable and non-refundable, except in cases of damage or defects.
Final Sale status will always be clearly indicated on the product page.
🔁 Exchanges
We currently do not offer direct exchanges.
If you wish to receive a different size or item, simply return the original and place a new order.
❗ Damaged or Incorrect Items
If your order arrives damaged or incorrect:
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Contact us within 48 hours of delivery with clear photos.
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We’ll promptly offer a replacement or full refund, based on your preference.
❌ Order Cancellations
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Within 0–24 hours of order confirmation: 90% refund
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Within 24–72 hours: 80% refund
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After 72 hours and before shipping: 50% refund
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After shipping: Orders cannot be canceled
🔒 Fraud Prevention
We partner with FraudShieldLegal.com to protect against fraudulent returns and “wardrobing” behavior.
This ensures fairness for all customers and helps us maintain competitive prices.
🤝 Need Help?
For any questions or return requests:
📧 info@wonderbliss.com
Our friendly customer service team is here to guide you every step of the way.